Effective Date: May 21, 2026

The Garrett Agency (“Company,” “we,” “our,” or “us”) is committed to protecting your personal information and complying with applicable federal and state privacy laws, including applicable consumer communication laws and the Telephone Consumer Protection Act (“TCPA”).

This Privacy Policy applies to information collected through:

The Garrett Agency Website

Phone: 864.334.5610
Email:Jake@garrettagencyins.com

Our website may utilize third-party systems, including customer relationship management (CRM) platforms, comparative rating systems, website hosting providers, and communication platforms to assist in servicing customers and insurance operations.

1. Information We Collect

A. Personal Information

We may collect:

• Full name
• Email address
• Phone number
• Mailing address
• Date of birth
• Driver’s license information
• Vehicle information
• Property information
• Insurance history
• Claims history
• Policy information
• Payment-related information
• IP address and browser/device information
• Website activity data

B. Insurance Information

For quoting and servicing purposes, we may collect:

• Vehicle information
• Driver information
• Property information
• Prior insurance history
• Claims history
• Coverage selections
• Underwriting-related information

C. Technical Information

We may automatically collect:

• IP address
• Browser type
• Device identifiers
• Website usage data
• Cookies and analytics information

2. How We Use Information

We may use personal information to:

• Provide insurance quotes
• Submit applications to insurance carriers
• Service policies
• Process endorsements and renewals
• Respond to inquiries
• Communicate regarding customer accounts
• Improve website performance and user experience
• Comply with legal and regulatory obligations
• Send informational, customer service, or marketing communications where permitted by law

We do not sell personal information for monetary compensation.

3. Data Sharing

We may share information with:

• Insurance carriers
• Comparative rating platforms
• CRM providers
• Text messaging providers
• Website and technology vendors
• Payment processors
• Government agencies when legally required

All sharing is limited to legitimate business purposes.

SMS opt-in data and consent information will not be sold or shared with third parties for their independent marketing purposes.

4. SMS & Communication Consent (TCPA Compliance)

By submitting your phone number through our website, quote forms, customer service interactions, or other communication methods, you expressly consent to receive communications from The Garrett Agency, including:

• Phone calls
• SMS/text messages
• Emails
• Automated communications
• Calls or texts using an automatic telephone dialing system where permitted by law

Communications may include:

• Insurance quote follow-ups
• Policy servicing notifications
• Renewal reminders
• Billing reminders
• Appointment scheduling
• Claims-related communications
• Customer service messages
• Limited marketing or promotional communications

Message frequency may vary. Message and data rates may apply.

Consent to receive communications is not a condition of purchase.

You may opt out of SMS communications at any time by replying:

• STOP to cancel
• HELP for assistance

After opting out, you may receive a final confirmation message.

If you initiate SMS communications with our Agency, you consent to receive responses related to your inquiry.

For assistance, contact:

Phone: 864.334.5610
Email:Jake@garrettagencyins.com
Website: The Garrett Agency

5. Your Privacy Rights

You may request:

• Access to certain personal information
• Correction of inaccurate information
• Opt-out from marketing communications where applicable

Requests may be submitted to:

6. Data Security

We utilize commercially reasonable administrative, technical, and physical safeguards to protect personal information.

However, no electronic transmission or storage system can be guaranteed to be 100% secure.

We are not liable for unauthorized access resulting from circumstances beyond reasonable control, including:

• Third-party platform breaches
• Internet failures
• Carrier system vulnerabilities
• Cyber attacks

7. Cookies & Website Tracking

Our website may use:

• Cookies
• Analytics tools
• Tracking technologies

These tools help improve website functionality and user experience.

By continuing to use our website, you consent to our use of cookies.

8. Children’s Privacy

Our services are intended for individuals age 18 or older. We do not knowingly collect information from minors.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates become effective immediately upon posting to our website.